REFUND POLICY
For
Attendees
1. All Sales Are Final:
Afro Tunes Fest tickets are non-refundable and non-transferable. We do not offer refunds for:
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Change of plans
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Scheduling conflicts
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Missed attendance
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Dissatisfaction with the lineup, vendors, or programming
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Inclement weather (rain or shine, the festival will proceed unless canceled by organizers)
2. Event Cancellation:
If Afro Tunes Fest is canceled in full by the organizing committee, ticket holders will receive a full refund to their original payment method within 14 business days. If the event is postponed, tickets will automatically be valid for the rescheduled date. Refunds in this case may be requested within a specific window, which will be communicated directly.
3. Event Modifications:
Lineups, activities, vendor participation, and performance schedules are subject to change. These changes do not qualify for a refund.
4. Health and Safety:
Should local or federal health mandates restrict event attendance or capacity, Afro Tunes Fest will issue partial or full refunds in accordance with public health guidelines and ticket type.
For Vendors
1. No Refunds After Confirmation:
Vendor fees are non-refundable once payment has been received and vendor space has been confirmed. This applies regardless of whether a vendor decides to cancel, is unable to attend, or experiences a business conflict.
2. Force Majeure / Event Cancellation:
In the unlikely event that Afro Tunes Fest is canceled due to unforeseen circumstances such as extreme weather, acts of God, safety concerns, or government restrictions:
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Vendors will receive either a full refund of their booth fees or
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The option to roll over their vendor space to a future Afro Tunes Fest or rescheduled date.
3. No-Show Policy:
Vendors who do not show up for their reserved space and fail to communicate in advance will forfeit all fees paid and may not be invited to future events.
4. Removal for Policy Violation:
Vendors who fail to comply with event rules, arrive late without prior communication, or engage in prohibited behavior (e.g., harassment, unauthorized sales, etc.) may be removed from the event with no refund issued.
5. Shared Booths / Transfers:
Booth sharing or transferring vendor slots is not allowed without prior written approval. Unauthorized booth changes will result in forfeiture of space and fee.